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You can report any problems
24/7 via TALK web site and we can grant an immediate
response for any problems or enquires; to do so click here
Submit
Problem.
You can also track the
progress of a submitted problem, to do so click here
Track Problem. You
will need to enter the problem reference number.
Support by Phone:
Working hours for phone
support are always between 8.00 AM - 8.00 PM GMT time.
You can also talk directly to
support through any of the bellow:
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Get your mic and speakers ready on the PC you are using,
click the Push&Talk button bellow, the phone will
appear on the next page, click on address book and double
click support from list. The system dial to the support in
real time and you will be connected to an available agent.
Please don't forget to logout when you are finished talking
so you can allow others to use the service.
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If you have an IP Phone or a
Softphone, you can talk to support team through dialling 1234
directly from your service. Calls to this service are FREE.
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If you are United Kingdom or
Europe based you can reach our support team through
dialling 0845 025 1515. Calls to this service are charged
on a local rates from UK.
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If you are Jordan based you
can reach our support team through dialling 0655 48 442.
But just remember that you can
always report any problem via TALK website 24/7.
Support by email:
Technical Problems:
support@ur-talk.com
Billing
Problems/Credit/Balance:
billing@ur-talk.com
Complain about support:
managemnet@ur-talk.com
Great savings! including
enjoying a quality International calls is the best we can
describe our range of services.
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